Strange Tech Support
We received a tech support message from our online support request form yesterday with the following text (edited for privacy):
---- realname: Linda ****** email: *****@yahoo.com subject: E-Mail body: I need to send a news letter 8 pages out to folks on our list for a rabbit show. How do I do this? ----
This of course had nothing to do with our children's 3D modeling software. And our software has nothing to do with rabbits, in fact until this post that word never even appeared on our web site. I wasn't sure what to do and I was really curious about where this lady came from.
So I did some digging and found that she found our site by searching for "sending email tech support" on yahoo.com. We're currently the eighth result, don't ask me how. I can't say why she chose us over the other top 7, maybe she just liked our name.
I haven't responded to the email yet, in the past with random requests like this I've sometimes responded but I just don't know what to say. Though if anybody's interested in going to a rabbit show, I can probably hook you up with about 8 pages of information.